Introduction

Welcome to ZW Data Action! This Privacy Policy outlines how ZW Data Action Technologies Inc. ("ZW," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our AI application control layer, AI Grid, and related infrastructure services ("Service"). We are committed to safeguarding your privacy and ensuring transparency in how we handle your data to provide you with a secure and efficient experience.

Information We Collect

Personal Information: We collect information you provide when you register, use our Service, or communicate with us, such as your name, corporate email address, billing details, and enterprise integration credentials.

Usage Data: We automatically collect data on how you interact with our Service, including API request logs, workflow deployment metrics, device information, and IP addresses.

How We Use Your Information

• Provide, maintain, and scale our AI Grid infrastructure.

• Improve and optimize AI capability matching and workflow automation.

• Communicate with you, including responding to inquiries, investor relations (IR) requests, and sending system updates.

• Process transactions, subscriptions, and usage-based billing.

• Protect our legal rights and prevent misuse of the Service.

Sharing Your Information

• Service providers, foundation model partners, and infrastructure providers who assist in delivering our Service.

• With your consent or as required by law.

Security of Your Information

We prioritize the security of your personal and corporate information by implementing stringent, enterprise-grade measures to prevent unauthorized access, use, or disclosure. Our comprehensive security protocols ensure that your data is protected against potential threats, maintaining confidentiality and integrity throughout your interaction with our services.

Your Choices and Rights

You have the right to access, correct, or delete your personal information, and to opt out of receiving marketing communications. We respect your choices and provide straightforward processes to manage your data preferences.

Updates to This Privacy Policy

We periodically update this Privacy Policy to reflect changes in our practices and legal requirements. We will notify you of any significant updates by posting the revised policy on our website or through other reasonable means. Your continued use of our services after such updates constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically for any changes that may affect you.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@zwdata.com